Description: The Manual Billing process consists of several steps. The first step is to request the system to calculate and create the Bill and Bill Segment for the Payment Arrangement. The CSR or Authorized User requests to generate a new online Bill. This online Bill may contain one or more segments. If only one Payment Arrangement Service Agreement exists for the Account, then only one Payment Arrangement Bill Segment is created.
Note: The
“Generate
” function is used when creating a new Bill, Bill Segment, or re-generating an existing freezable or error segment. A deleted Bill Segment may be generated again once information is changed.